Hera Digital Health, a dedicated tech non-profit, is transforming healthcare accessibility for Syrian refugees in Turkey with an innovative solution: an Agentic AI version of their Hera Digital Health mobile app, fully integrated within WhatsApp. This groundbreaking approach means refugees can now access vital health services directly through the platform they already use daily for communication with friends and family, eliminating the need for app downloads or installations.
During pregnancy, refugee women receive an average of one pregnancy checkup. The World Health Organization recommends at least eight. What’s more, only 10% of refugee children are fully vaccinated. HERA is changing this.
Our proven, simple mobile app makes preventive healthcare easy and accessible – even to the most low-tech users.
Available in Turkish, Arabic, Dari, Pashto and English.
With Hera's long history of field work with displaced persons in Türkiye, we were able to rapidly mobilize our field workers and volunteers to verify, in-person, the status of public health centers. With this information, we created 2 tools:
1. LIVE Health Center Status map – updated every 10 minutes during crisis
2. Real-time doctor-patient voice translation tool in Turkish, Arabic, Dari, Pashto and English
After the earthquake, mobile facilities set up by NGOs like mobile clinics, mobile pharmacies, mobile toilets, etc were constantly on the move. NGOs needed a way to easily add locations of mobile facilities to a map and, for victims, to easily see where the facilities are at any time.
With the help of Turn.IO, we built a WhatsApp Chat Bot specially for field workers. Field workers simply texted our bot on WhatsApp and sent their location to immediately add a mobile facility to a public map accessible by all. No app installation or special devices required. Just a mobile phone and WhatsApp.
